Frequently Asked Questions
Find answers to common questions about PeerDoc and PeerPoll
General Questions
Why should I choose PeerDoc over your competitors?
PeerDoc stands out due to our unparalleled support and tailored approach. We collaborate with instructors for seamless integration, supporting courses of all sizes. Our user-friendly student dashboard and customizable survey creator, featuring a wide range of question types, set us apart. Our commitment is to enhance your teaching and your students' learning experience at an affordable price that beats competitors.
How quickly can I get customer support?
We pride ourselves on rapid response, with most support queries addressed within 24 hours. Depend on us for any assistance you need.
How do students sign up?
Instructors upload their course roster as a CSV file, triggering registration emails to students. This process ensures exclusive participation of your course students in PeerDoc/PeerPoll.
Pricing Questions
Is there a free version of PeerDoc and PeerPoll?
We bundle PeerDoc & PeerPoll for $9.50 per student per semester, focusing on affordability without compromising quality and support. Although we don't offer a free version, we're open to discussing trial opportunities.
How does your pricing work?
Following the roster upload, students enjoy a 21-day grace period of full software access. Payments are processed via credit card. Post-grace period, payment is required for continued access.
Features & Functionality
How are late file submissions handled?
A singular late submission period is available post-deadline, ensuring peer reviews correspond to complete student submissions.
How do group evaluations work?
Students confidentially evaluate their peers, with only instructors and TAs accessing the feedback. This encourages honest and constructive evaluations.
Does PeerDoc generate a projected grade?
Yes, a projected grade is calculated, which can serve as the final grade or be manually adjusted by instructors.
Can an instructor view a student's dashboard the same way as a student?
Absolutely. Instructors and TAs have access to the exact student dashboard view, facilitating effective support.
What happens if a student needs to complete assignments late due to extenuating circumstances?
Custom schedules can be assigned to accommodate individual student needs, ensuring flexibility.
What if my grading scheme is complex?
PeerDoc supports custom coding for unique grading calculations. Contact us to tailor the grading to fit your scheme.
Can points be automatically deducted for incomplete assignment portions?
Yes, we offer custom code solutions for various deduction scenarios. Reach out for personalized support.
Still Have Questions?
Schedule a demo and we'll walk you through everything. Discover the impact our solutions can have on your educational experience!
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